Where customers go missing · Followed up

Messages, email, forms and calls. Some wait days, some never get a reply. The business audit maps how follow-up really runs.

Audit my business →

The problem

Your inbox says it's working. Your phone says it's working. Nobody can say how many enquiries are waiting for a first reply right now.

Enquiry → First reply
Example
Enquiry handling · 10 test enquiriesWeb form26 hEmail9 hPhone (missed)48 hHours until someone repliedMissed calls wait 2 days — most callers ring a rival

Fix it yourself

  1. 1Send yourself a test enquiry
  2. 2Turn on missed-call text back
  3. 3Name one person to reply
Find yours with the free scan

Who answers enquiries?

Tested, not asked.

Enquiry → First reply

Each tool says it's working.

EnquiryWorking ✓First replyWorking ✓How enquiries are received and answered, from your answersCheckingWho owns each follow-upCheckingExample

Example

How enquiries are received and answered, from your answers

Who owns each follow-up

  • ✓Your process, mapped
  • ✓Every leak named
  • ✓Follow-up built for you

Fix it yourself

Answer the audit's questions honestly. Every Unknown it finds is a gap you can close this week.

Or ask your AI to help →

We fix it

The Signal team builds the follow-up: routing, reminders and one list, with an owner on every enquiry.

How it’s priced →

Illustrative example

None published for this hand-off yet.

A minute, a free account, nothing on your site changes.

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